January 3rd Unscheduled Downtime

For the past couple of days we have been busy proactively migrating our infrastructure to new machines due to a mandatory scheduled maintenance on Microsoft Azure that was rumored to be about the recent security vulnerability affecting microprocessors.

We were planning to migrate the production infrastructure this weekend, before the January 9th, 2018 deadline at which Microsoft would automatically perform the maintenance. However, after Google came forward with full details about two security vulnerabilities affecting CPU's, Microsoft moved up the deadline to today and scheduled everyone's resources to be migrated to new machines with patches for at least one of the vulnerabilities.

We have completed our migration to new hardware that has been patched and as such no longer susceptible to the side-channel vulnerabilities disclosed by Google.

We apologize for any inconvenience or disruption this may have caused our customers and their partners. While we initially were not expecting any disruption in service, we will continue to strive to avoid disruptions like this in the future.

If you have any further questions, please do not hesitate to reach out to us.